**Management Software Comparison Chart**

Section Links

Software Information
Is the software cloud based or on-premises?
#1 What is the typical initial total cost for a shop to change to your software?$75
#2 What is the typical monthly cost for shops currently using your software?$60
#3 Name of the individual completing the surveySteven Miller
#4 Name of your Company and SoftwareAllsystemsMax LLC - AllsystemsMax PRO
#5 Your WebsiteAllsystemsMax.com
APPOINTMENTS
#6 Can appointments be displayed in different colors depending on factors such as: Waiting, after hours arrival, loaner car reservation, shuttle required, call to remind, type of service, etc.?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Waiting and Shuttle Required are flagged at the top of the Repair Order. Appointment reminders can be easily sent by text or email with a few mouse clicks.

#7 Can appointments be dragged and dropped on the appointment scheduler?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Our 'Tech Planner' schedule view works like Google Calendar. It includes drag drop for changing time, duration and technician from one assignment to another, as well as quick assignment to an initial time, duration and technician when the appointment is first created.

#8 Does a warning occur when making an appointment if the customer has previously not shown up for appointments?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Existence of customer warnings are indicated in red and are expanded with a single mouse click. A warning or note can contain anything of importance the service writer must know when starting a repair order.

#9 Can an appointment for the next scheduled maintenance be generated automatically?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: AllsystemsMax partners with Carfax to automatically send emails that direct the customer to contact your shop when maintenance services are due.

#10 When an appointment is made, is the time, date and user who made the appointment automatically recorded and saved?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Only the date and time of the appointment is tracked.

#11 Does a warning occur if there are other appointments or open RO\'s for a vehicle when a new appointment is being entered for that vehicle?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Service writer will see this prompt and respond accordingly:

"Another job for customer: A Customer vehicle: ABC 123
is already open.

Use it instead of creating a new one?
[Yes] [No]

#12 Does an appointment change color on the schedule when the appointment time is approaching or past?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Appointments on the schedule are color coded for Past, Today, Future.

#13 Is there integrated loaner car reservations and tracking?
  • Fully
  • Partially
  • Planned for the future
  • No
COMMUNICATION
#14 Can texting be sent and received within the software?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: AllsystemsMax partners with Zipwhip/Textel to integrate texting with your shop management software. Texts can be sent from the software or any browser. Notifications appear when a text is received. Texting conversation
history is easily managed using the Zipwhip app on the desktop or on any other browser capable device such
as mobile phones and tablets.

#15 Can status updates be automatically texted to customers when the status of their vehicle changes?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Texting to customers is initiated by service writer as needed.

#16 Can emailing be done directly through the software without having to go into a separate email program?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Any estimate, repair order, invoice, or report can be emailed as a pdf, directly from the print/preview screen in AllsystemsMax.

INSPECTIONS
#17 Are electronic vehicle inspections integrated?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Currently under development with Kukui and Auto Vitals.

#18 Can photos be attached to failed items?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: The AllsystemsMax mobile app allows VIN scanning and creation of a new repair order at the vehicle, as well as picture taking. These photos are automatically attached to the vehicle record and can easily be selected from thumbnails and sent to the customers mobile number via texting, as attached documents.

JOB KITS
#19 Can job kits be attached to failed items?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: AllsystemsMax provides an innovative way to quickly create, edit and deploy 'packages' (kits), on the fly.

#20 Can inspections be emailed and texted to customers?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Yes, but until we complete integration with third-party digital inspections this is a partial solution in which inspection sheets are configured by your shop, as a special type of 'canned' estimate.

#21 Can jobs performed or estimated be saved as vehicle specific job kits?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: This is implemented using our 'Similar Jobs' function, which allows selection and insertion of labor and parts items from prior invoices from similar vehicle by make, model, or engine. So, an extra effort to save this
information is not required. It's already available.

#22 Can job kits include other job kits and multiple labor operations?
  • Fully
  • Partially
  • Planned for the future
  • No
LABOR OPERATIONS
#23 Is there integrated time clocking for technicians?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Technicians can clock in and out on specific jobs.

#24 Is there capability for multiple labor rates (10 or more)?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Included are separate labor rates for in-house and sublet labor, as well as preset labor rates per individual labor items which override the general in-house rate. Managing separate preset labor rates (10 or more) for various
types of labor (electrical, diagnostic, etc.) are therefore not necessary.

#25 Can times for multiple technicians be entered into a single labor operation?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Labor lines on repair orders and invoices are marked in the right hand margin by the technicians initials, so multiple technicians can be properly credited when a team works on a single invoice. If multiple technicians
work on a single labor operation, then that line is separated into two similar lines, providing a clear indication of how much time each technician spent on that operation.

PARTS AND INVENTORY
#26 Can the software automatically adjust stocking levels according to parameters that have been set by the user?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Yes, but not using the traditional method of setting maximum, minimum and restocking quantity. Instead you 'prime' each stocked item with your initial target stocking level. The software then provides restock orders based on sales, thereby maintaining the target level. To change the target level you simply adjust the proposed reorder quantities.

#27 Is there a feature where the software automatically contacts integrated vendors according to a designated schedule and updates pricing for all part information that is in the software?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: We consider this feature unnecessary. Selling price, as well as vendor cost is handled continuously in real time as parts are purchased and sold, using our split pricing matrix and information returned from the vendor.

#28 Can different matrices be assigned to different types of parts, different brands, different vendors and different customers?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Currently there is only one matrix.
Customers can each be assigned individual discounts off of the generated price.

#29 When parts are ordered (and when they arrive), is the time and the person placing the order recorded?
  • Fully
  • Partially
  • Planned for the future
  • No
#30 When an authorization is entered, is the advisor prompted to order parts that are not in the facility and have not already been ordered?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Parts ordering is tracked using the 'Order status' feature.

#31 Can purchase orders be generated for parts that are needed, but are not in the facility and have not already been ordered, for future appointments within a selected date range?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: No, not automatically within a selected date range. Orders are placed according to a conscious decision made by the parts manager or service writer.

#32 Are there different colors assigned to different part statuses?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: We track the status of parts that will be needed to complete repair orders. The itemnumber on the repair order is red until the part has been received by entering a vendor packing slip or invoice number associated with the
part.

#33 Does the displayed status of a part change automatically when the actual status of the part changes?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: See #32. When received, the part's item number on the repair order changes from red back to black.

#34 Are there reminders which alert service advisors that an expected arrival time for a part is past due?
  • Fully
  • Partially
  • Planned for the future
  • No
#35 Is online parts cataloging and ordering integrated for all major catalog and ordering platforms?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: AllsystemsMax is integrated with WorldPac SpeedDial and also your local parts vendors using the Nexpart cataloging and ordering platform.

#36 Are parts returns and core returns tracked?
  • Fully
  • Partially
  • Planned for the future
  • No
#37 Is there a merge feature where duplicate parts can be merged together quickly and easily?
  • Fully
  • Partially
  • Planned for the future
  • No
REPAIR ORDERS
#38 Are there different colors assigned to different RO statuses?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: In the 'Techh Planner' (calendar) view of the Scheduler we use some color indicators, but mostly we rely on words. In the grid view of the Scheduler you can group by 'Order Status' which is derived from your own
customized list of words that describe the progress of a repair order, from initial intake to the final step of ready for invoicing.

#39 Does the displayed status of an RO change automatically when the actual status of the RO changes?
  • Fully
  • Partially
  • Planned for the future
  • No
#40 When someone is working in an RO, will the software block anyone else attempting to work in the RO, and alert them before they attempt to work in the RO?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: This isn't considered to be necessary, or even desirable. Two (or more) people on two (or more) separate workstations can work on the same repair order at the same time. Each will see the changes of the other as the screen refreshes.

#41 Can part or all of the RO be copied and pasted into another RO with a single action?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: This command in AllsystemsMax is 'Split Job'. It is a button available on the Repair Order tab. It is used to create a new estimate for the customer and vehicle and move selected line items there, all with a single click.
This function is typically used when a customer decides to postpone needed work due to a lack of funds.

#42 Is there a profit checker that displays profit dollars and percentages for each individual part, each labor operation, each job subtotal and the entire order?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: The display is in dollars and percent, for labor, parts, sublet subtotals, and also for the total order.

Individual parts and labor operations are not enumerated.

#43 When jobs are copied from history, do both the parts and labor prices update automatically?
  • Fully
  • Partially
  • Planned for the future
  • No
#44 Does an RO change color on the work in progress screen when the technician exceeds the sold labor time?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: The RO doesn't change color. Instead this is indicated in the 'Tech Check' column of the Scheduler grid.

#45 Can partially completed RO\'s be split between pay periods so that technicians can be credited with their current progress on an RO even though all work on the RO has not yet been completed?
  • Fully
  • Partially
  • Planned for the future
  • No
#46 Can documents and photos be attached and saved to RO\'s?
  • Fully
  • Partially
  • Planned for the future
  • No
#47 Are the following items optional to display or not display on the customer invoice: Part numbers, individual part prices, labor times, individual labor prices?
  • Fully
  • Partially
  • Planned for the future
  • No
#48 Can mandatory checklists be created that a service advisor must complete to advance when entering information into RO\'s and completing RO's?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Not checklists, but some items are required before completing an RO. These include updating the odometer reading and posting receipt of vendor orders for the particular repair order. Other items will be prompted for, as a reminder to the service writer that they should be completed, but will not be required.

RECOMMENDATIONS
#49 Can previous recommendations be included on invoices, RO\'s, estimates, inspections and worksheets?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: In AllsystemsMax these are called 'Suggested Services'. They are carried across from one repair order to the next until billed out or deleted. It is optional, according to a service writer setting, whether suggested services
are automatically inserted into new repair orders or not.

#50 Do previous recommendations include the name of the advisor and technician who originally made the recommendations?
  • Fully
  • Partially
  • Planned for the future
  • No
#51 When recommendations appear in a list, can they be reordered by priority?
  • Fully
  • Partially
  • Planned for the future
  • No
SCHEDULED MAINTENANCE
#52 Can a grid be included on any RO (or invoice, or estimate or worksheet) that includes all scheduled maintenance intervals, along with when they were last performed and when they are next due (both date and miles) according to the service history?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: This is implemented through our partnership with Carfax.

#53 Does the software calculate maintenance interval due dates based on actual miles driven for each individual vehicle according to the service history?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Maintenance service intervals can be calculated based on either a fixed interval in days or actual miles driven, whichever would bring the vehicle back for service sooner.

#54 Are scheduled maintenance reminders generated and sent automatically when the assigned time or projected mileage has been reached?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: This is implemented through our partnership with Carfax.

#55 Can maintenance intervals be assigned to job kits so that the services come up as due according to whatever parameters are set by the user?
  • Fully
  • Partially
  • Planned for the future
  • No
SERVICE HISTORY
#56 Are Carfax service history reports integrated?
  • Fully
  • Partially
  • Planned for the future
  • No
#57 Can service history from other shops be integrated with the shop\'s service history for a vehicle?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: This is implemented through our partnership with Carfax.

TIRES
#58 Are new tire serial numbers automatically sent to the manufacturer once the numbers have been entered into an RO?
  • Fully
  • Partially
  • Planned for the future
  • No
#59 Is there integrated tire cataloging and ordering?
  • Fully
  • Partially
  • Planned for the future
  • No
TRAINING
#60 Is there a regular schedule of webinars or podcasts for training new users and explaining updates?
  • Fully
  • Partially
  • Planned for the future
  • No
#61 Is there a help feature that covers all areas of the software completely?
  • Fully
  • Partially
  • Planned for the future
  • No
VEHICLE INFORMATION
#62 Does the vehicle VIN and other key information display on all screens when working in an RO so there is no need to back up or change screens?
  • Fully
  • Partially
  • Planned for the future
  • No
#63 Will entering the license plate number autofill vehicle information such as VIN, year, make, model, and engine?
  • Fully
  • Partially
  • Planned for the future
  • No
#64 Is there a merge feature where duplicate vehicles can be merged together quickly and easily?
  • Fully
  • Partially
  • Planned for the future
  • No
#65 Can documents and photos be attached and saved to vehicles?
  • Fully
  • Partially
  • Planned for the future
  • No
OTHER SOFTWARE FEATURES
#66 Can all functions be performed paperless?
  • Fully
  • Partially
  • Planned for the future
  • No
#67 Is there integrated electronic signature capture?
  • Fully
  • Partially
  • Planned for the future
  • No
#68 Is credit card processing integrated?
  • Fully
  • Partially
  • Planned for the future
  • No
#69 Is there a caller I.D. feature that displays customer information when an existing customer calls?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: However, customer lookup can be accomplished by entering all or part of any one of five phone numbers associated with the customer.

#70 Is lube (oil change) sticker (label) printing integrated?
  • Fully
  • Partially
  • Planned for the future
  • No
#71 Are all functions mobile device compatible?
  • Fully
  • Partially
  • Planned for the future
  • No
#72 Can key performance numbers be compared with other users of the software?
  • Fully
  • Partially
  • Planned for the future
  • No
#73 Can information be exported to spread sheets, and imported from spread sheets?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Export only.
All reports can be exported to spreadsheets.

#74 Are there integrated mapping and directions to and from the shop, customers, vendors, etc.?
  • Fully
  • Partially
  • Planned for the future
  • No
#75 Are there different subprograms or modules for different employees (technicians, advisers, parts, manager)?
  • Fully
  • Partially
  • Planned for the future
  • No

*Comment: Preset limitations on access (from most to least), using individual logon passwords for:
General Manager
Manager
Service Writer
Technician

#76 Can technician assignments be dragged and dropped on a technician assignment screen?
  • Fully
  • Partially
  • Planned for the future
  • No
#77 Is there a merge feature where duplicate customers can be merged together quickly and easily?
  • Fully
  • Partially
  • Planned for the future
  • No