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carmancapriotto started the topic PODCAST: The Importance of Third Party Credentialing in the forum Training – Webinars, Podcasts, Videos, Events 20 hours, 41 minutes ago
The Importance of Third Party Credentialing and Having a Learning Culture in Your Business. Link to the episode HERE. You are a professional in the automotive service aftermarket. You know your stuff, you are smart, accomplished. You put your knowledge to use every day. Ever decide to have a third party provide you the professional credentials to verify your practical abilities? Twenty…Read More
Fuel your engine today with our discussion on Improving Employee Loyalty with my shop owner panel Donnie Hudson from Troy Auto Care in Troy, MI, Roy Foster from Roy Foster’s Automotive in Reno, NV and Steve Finzel from Finzel’s Master Tech in Terre Haute, IN They’ve built a family culture in their shops and you can too. Link to Episode HERE.
You’ll hear ho…Read More
Brian Walker co-owner of Shop Marketing Pros explains that there is no silver bullet to marketing. He shares thirteen Foundational Marketing Tactics and is determined that your marketing is consistent and when business is good, keep marketing and when it is bad, keep marketing. Marketing requires patience. It takes times to build momentum Link here to the episode.
Enjoy some great new ideas and real-world issues as I welcome Seth Thorson, shop owner, Eurotech, Brighton, MN. Seth created a $25,000 endowment for automotive careers. We discussed in episode 340, David Macholz, Academic Chair of Suffolk County College – Automotive Technology and Aaron Dalton, Coordinator- School to Career Programming at the North Kansas City…Read More
Welcome to the second installment of Family Succession. Learn how parents mold and develop their children to take the helm of the company after they retire. Hear the discipline, methods, and strategy each owner is using as they embark on this important journey of succession. Listen to the episode HERE. I’m with Judy Zimmerman Walter, a second generation owner of Zimmerman’s Aut…Read More
Dave Hobbs travels the country training technicians for Delphi Technologies. His participation in the industry is without rival. He has a strong message for you about training venues, hands-on and the sacrifice that all aftermarket trainers make in their lives to bring you training. All he wants is to have you come to class when the trainers come to your town. Find Dave’s talking p…Read More
carmancapriotto started the topic PODCAST: Business Coaches Lab – Improving Shop Efficiency in the forum Training – Webinars, Podcasts, Videos, Events 3 weeks, 5 days ago
Look forward to tactics like knowing your techs gifts or strengths, remove obstacles, make process improvement a rule, minimize interruptions, if your techs aren’t efficient to find out why. There are so many factors and our coaches do a great job of exposing some key components for improving efficiency in your bays. Episode link HERE. The Academy panel in…Read More
carmancapriotto started the topic PODCAST: A Convo with ASA’s new Executive Director, Ray Fisher. in the forum Training – Webinars, Podcasts, Videos, Events 4 weeks ago
We have an aging workforce that is driving the industry to make some difficult decisions. The demands to adapt to the rapid growth of technology and advancement are factors that 10 years ago were non-issues. Training and personal networking are the norms today. Ray Fisher shares his years of association experience and his plans for ASA to help in those areas and plans to reach out to…Read More
Now visit with Brian Sump from Avalon Motorsports and Andy Bizub from Midwest Performance Cars as they share their strategy for growing their business. This is an interview like no other you’ve heard here on Remarkable Results or the Town Hall Academy for that matter. This interview should open your eyes because Brian and Andy did not grow up in the b…Read More
carmancapriotto started the topic PODCAST: Shop Talk 10 – Sold My Business – What’s Next? in the forum Training – Webinars, Podcasts, Videos, Events 1 month ago
Listen to former shop owners talk about their decisions and what they are doing now. Most importantly they suggest that you plan ahead for your future. We also get into the future as they see it. My guests for Shop Talk 10 are veterans and influencers in our industry. Ron Haugen, a consultant, a teacher and a former shop owner from Westside Auto Pros in Des Moines; Dick Jobe, owns…Read More
CarFest is an event unlike any others in the US that connect the independent service provider together with the community. All the while you are listening think how you can start, on a small scale, to do more in your community. CarFest is aptly subtitled: “Unity in the Community”. I first want to congratulate every North American service professional for all that you do in your com…Read More
What is profit? It is the difference between the amount earned and the amount spent. Mike Michalowicz tells you that you subtract profit from sales and then learn to manage your expenses. Therefore Sales – Profit = Expenses. We discuss Mike Michalowicz great book ‘Profit First’. Link to Episode HERE.
Mike will give you his innovative processes on profitability. He will provide ins…Read More
Rob Rowsell is a shop owner and author who is an inspiration to the automotive aftermarket. His story of the transition from a homeless individual to a recognized success is a story fit for the ages. He owns Family Auto Service in La Mesa, CA. His 4 shops employed 50 plus employees and 2 of those shops have revenues of $2 Million annually. His success is an inspiration to the automotive…Read More
David Roman from Done with Care – Auto Repair from Merium, KS and Greg Bunch from Aspen Auto Clinic from Colorado Springs and also the founder of Transformers Institute bring their A game to this discussion. We covered a wide spectrum of strategies on customer growth and trust. We enveloped the marketing side of finding new customers and then how to complete the relationship once your…Read More
carmancapriotto started the topic PODCAST: Mitch Schneider – Legacy Industry Influencer in the forum Training – Webinars, Podcasts, Videos, Events 2 months ago
You know Mitch Schneider. He is truly a legacy icon of our industry. He has dedicated his life to run a great shop for decades and at the same time write and speak to help our industry grow. There isn’t an issue that he hasn’t tackled where his reader could take his wisdom and improve themselves and their business. Link to the Episode HERE. One thing I wanted to know is how did it all…Read More
Jill Trotta Vice President, Industry Advocacy and Sales RepairPal, discusses pricing transparency and reiterates the fact that it is not going away. Every shop owner should understand this and never let this disable them in any way. If you happen to have a friend who is struggling with pricing, let them listen to this episode and it may be worthwhile for them to best understand how it…Read More
This isn’t the first episode I’ve done on having a health scare. Think about it. The interviews I’ve done lived through their health challenge and are now advocates on what you need to do to help survive your business and also to lead a healthier life. Yes, easier said than done, but if I continue to tell these stories maybe we’ll save one or two business out there and even get you to…Read More
Incoming President; John Eppstein of John’s Automotive Care in San Diego, CA, and Incoming Vice-President; Rory Balmer of Twin Peaks Auto Service in Twin Peaks, CA and outgoing President: Rocky Khamenian from Bimmer & Benz Specialists, Costa Mesa, discusses the past and the future of ASCCA.
John, Rory, and Rocky discuss recurring issues and challenges of shop owners. We also discuss t…Read More
AJ Nealey from Nealey’s Auto Service in Edgewater, MD shares a bit of his legacy as a racer but concentrated on the transformation he made from a one bay shop at home to a 9 bay facility. This is a story for a movie of the week. It comes with guts, risk, and reward. All the right ingredients. It shows that the proper attitude, business plan, and the right advisors can contribute to u…Read More
carmancapriotto started the topic PODCAST: The Value of a Professional HR Support Company in the forum Training – Webinars, Podcasts, Videos, Events 2 months, 3 weeks ago
OK Let’s Talk HR and Professional Employer Organizations (PEO). The Academy team includes Kevin & Lisa Eckler, Foreign Car Specialists, Poughkeepsie, and PEO specialists; Jim Belliveau, from Acadia HR and Greg Bauer, from ESC Employer Services. Episode Link HERE. Shop owners Kevin and Lisa Eckler brought me this topic because it has made a h…Read More
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