#283 It is Time to Eliminate the "C" Word at Your Shop

Everyone hates comebacks. Customers, shops, advisors, and techs. Go into your software and documents right now and replace the term “comeback” with “recheck”. The customers do not care what you call them if you are handling them well, however, often employees will have a better attitude towards a recheck as opposed to a comeback. You can note in your tracking the reason it needed to be rechecked when all is said and done.

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A favorite of many members – 281 short, to the point management tips. New tips are added regularly.

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#283 It is Time to Eliminate the “C” Word at Your Shop

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#282 Eliminate Webinar Confusion

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#281 – Pandemics and Other Disasters at Your Shop

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#280 Remote Employees

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#279 Comeback Tracking the Right Way

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#278 Hidden Reviews

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#277 Technician Search – When and How Often?

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#276 Internet Speed

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#275 Vacations and Days Off

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#274 Twelve Ways to Increase Your Shop’s Output

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#273 Labor Rate Quick Calculator

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#272 I Had No Idea It Did That

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#271 Policy Creation – Hey! Wait Just a Minute!

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#270 “FREE AIR” Marketing

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#269 Get Rid of Your Website – and Your Email, Too!

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