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Reply To: Have You Ever Changed from One SMS System to Another (shop management software)? - Automotive Management Network
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Home Forums Auto and Truck Shop Management Software Have You Ever Changed from One SMS System to Another (shop management software)? Reply To: Have You Ever Changed from One SMS System to Another (shop management software)?

  • John Burkhauser

    Member
    October 24, 2018 at 6:50 am

    When switching from any SMS to another, do your homework.  Know that there is NO perfect SMS.    It is a big change no matter which way you look at it.  Also check on the ability of importing all your old data into the new system, many times it can be done but sometimes not perfectly.

    When selecting your new SMS find out exactly what kind of training you will get to when starting out.  My experience is that many times it is NIL.  This makes the transition and future use of the software harder.  In addition to the training, find out if they will set up all of the required basics such as categories and canned jobs.

    Reach out to shops using the software you are considering.  Get in contact with the software companies to see exactly what they will do and hold them to it.  Do they lock you in with a contract or not?

    Any questions? Ask the collective in this forum and others.  Best of luck.