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For those of you that don’t believe in rotation of tires I hope you like buying transfer cases on all wheel drive vehicles. All of the AWD vehicles built since the 1990’s can be damaged by a .5 inch differential in rolling circumference from the largest to the smallest tire on the vehicle. Many of the active AWD systems built since the early 2000’s can be damaged by as little as a .125 inch differential from larges to smallest tire. I have personally rebuilt/replaced transfer cases that have burned up clutches in as little as 15,000 miles because the customer failed to have the tires rotated causing excessive differential in rolling circumference. Not selling a rotation at every oil change on an AWD vehicle is doing your customer a disservice.