Millennial Debt Affects the Auto Repair Industry

Management Articles3 Comments

Millennial debt

Previously we’ve talked about the Millennial generation as workers and how that affects auto repair. They will also have an impact on the auto industry as consumers. This week The Truth about Cars website posted an article about Baby Boomer parents buying cars for their adult children because Millennials could not afford them. Here we will discuss why Millennials cannot … Read More

5 Ways to Improve Customer Mood in Your Waiting Area

Management Articles2 Comments

customer mood

In an earlier blog we discussed ways to make your auto repair shop waiting room more comfortable. Many of our readers have submitted pictures of their waiting rooms to show other members of the Automotive Management Network the improvements they’ve made on behalf of their customers – and their own bottom line. Here we will talk about other measures that … Read More