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Updated LIVE Webinar Schedule – 180biz, Elite, Management Sucess, ATRA, NAFA
Jan 4 Advisors – Connecting for Cash ASA / 180biz Jan 3-24 High Impact Customer Care Elite Jan 10 Secrets to Success – Shop Resolutions Management Success Jan 17 Managing… -
Secrets to Servicing Fleet Accounts
The Best-Kept Secrets to Servicing Fleet Accounts We all know that the industry is continuing to evolve, and you will be seeing your customers less often as time goes on…. -
Technician Training Event in Phoenix, AZ
New Training Event in Phoenix, AZ: I will be presenting a class pertaining to Auto & Truck Electricity and Electronics as well as a Ford 6.7L Powerstroke Diagnostics Class. The… -
Predicting an Unprecedented 65% Drop In Total Vehicle Miles Traveled in U.S.
Predicting an Unprecedented 65% Drop In Total Vehicle Miles Traveled in U.S. for March 2020 – How Automotive Services Are Impacted As the COVID-19 pandemic hit U.S. soil early this… -
Fleet Management Company Processing Fees. How Does Everyone Recover These Fees?
So we deal with several fleet accounts. One national fleet uses a fleet management company that is relatively easy to deal with, but charges a 4% processing fee as long… -
The Right to Repair Law – Don’t Let Vehicle Manufacturers Move the Goalposts
Moving the goalposts is a sports metaphor that means to change how a goal can be scored while the game is still in progress to give one side an advantage or… -
This is where life gets complicated, doesn’t it? I don’t know that there is a fixed interval that we could establish that wouldn’t waste some money for some customers. Even…
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We tell our fleets that we will give them priority service putting them ahead of others to get their vehicles back as soon as possible. Having their vehicles is how…
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I agree with @David. I will answer this question from the customer’s point of view. At Openbay, an automotive service marketplace, we hear from consumers and business fleets all the…
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